Lawyer from the Pontifical Catholic University of Chile and master's degree in law (LL.M.) from the University of California at Berkeley. In the first government of President Sebastián Piñera, he served as chief of staff of the Ministry of Planning (2010-2011) and later legislative coordinator of the Ministry of Finance (2011-2014). Since this last position he participated in the study and processing of numerous bills such as the single law of funds, conventional maximum rate, risk-based supervision for insurance companies, tax and customs courts, banking secrecy, readjustments to the public sector, Financial Stability Board, Securities and Insurance Commission, Fiscal Advisory Council, commercial information or consolidated debt, adjustments to the minimum wage.

During his career he has served as legislative coordinator of the Latin American Center for Economic and Social Policies CLAPES UC (2014-2018); General Secretary of the National Press Association ANP (2014-2018); Prosecutor of the Social Media Ethics Council (2016-2018); associate lawyer of the legal study Philippi, Yrarrázaval, Pulido & Brunner (currently Philippi, Prietocarrizosa, Ferrero DU & Uría) (2004-2008), lawyer of the Neighborhood Legal Assistance Program of the Illustrious Municipality of Putre (XV Region of Arica and Parinacota) and researcher of the municipal area of the Jaime Guzmán Foundation (2000-2002).

He has been an associate professor at the Faculty of Law of the Pontifical Catholic University of Chile.

In March 2018, he took over as Undersecretary of Finance of President Sebastián Piñera.

Ninoshka has spent the last 10 years promoting the growth of the outsourcing industry in Guatemala, raising the importance of the virtuous circle of employment; which generates opportunities for the youth, economy growth and a new middle class.

Ninoshka has more than 20 years of experience in executive positions for multinational companies. She has worked in the generation of public-private strategies, attraction of investments and competitiveness, business administration, marketing and public relations, human capital Management and country strategy development.

In addition, she is a columnist, opinion leader and lecturer in different international presentations, and a faithful believer in being a change generator.

She currently directs the Contact Center and BPO sector in AGEXPORT, with the support of the main companies of this industry, from where she leads the bilingual Guatemala strategy.

Jay is the Founder of The Powell Group, a consulting firm specializing in business development, licensing, and marketing in the video game industry. Over the past 20 years, Jay has negotiated countless deals for licensing, development and distribution. During his career he has had the privilege of working on behalf of companies such as Haemimont Studios, Paradox, DICE, Starbreeze Studios, People Can Fly, Invictus Games, and countless others.

Most recently he founded The Powell Group and has helped a wide variety of companies from developers to publishers to service providers grow intelligently through a combination of business development and content marketing strategies. Jay also hosts the Indie Game Business show available on YouTube, Twitch, or your favorite podcast app. Indie Game Business also produces an online business networking event where you can meet with hundreds of game companies over a course of two days without having to travel.

Most recently he founded The Powell Group and has helped a wide variety of companies from developers to publishers to service providers grow intelligently through a combination of business development and content marketing strategies. Jay also hosts the Indie Game Business show available on YouTube, Twitch, or your favorite podcast app. Indie Game Business also produces an online business networking event where you can meet with hundreds of game companies over a course of two days without having to travel.

Renzo Sánchez is a Software Engineer by the Universidad Peruana de Ciencias Aplicadas (UPC). Founder of ArtiGames, an interactive entertainment software company and computer animation studio with the technical, creative and production capabilities to create technology projects as video games, advergames, animated feature films and specialized applications as augmented reality, virtual reality and other related products. Likewise, he is the founder of the Digital Education Centre S.A.C., ArtiGames Chile SpA and president of the Peruvian Game Developers Association (APDEVA). Renzo has more than 15 years as a game programmer, game educator and consultant. He is the author of a 3d game programming course focused to capacitate professionals with programming skills. He frequently participate in conference talks about game industry, game programming and new technologies. He is also a consultant focused on helping organizations navigate the game industry and the interactive entertainment sector. Renzo is also the Director of COIDEV, a game and animation event that it is held every year in Lima.

Yolanda Torriani is the manager of companies with extensive experience as adjuster and liquidator of claims. She graduated from the Senior Management Program of the University of Piura and is the Executive President of W. Moller S.A.C., Adjusters and Insurance Experts and representative of ADDVALORA GLOBAL LOSS AJUSTERS of Spain. Professor and national and international lecturer. She was president of the National Chamber of Commerce, Production, Tourism and Services - PERUCÁMARAS and president of the Commission for the Development of Women Entrepreneurs of the Chamber of Commerce of Lima. She is a promoter of the export of services, a work that has just been recognized in Peru when she was elected by consensus as the first president of the Coalition of Export Services Guilds of Peru. She is currently president of the Chamber of Commerce of Lima and president of the Latin American Association of Exporters of Services (ALES).

Clara Mendiberri is the Chairman of the Buenos Aires Service Center. Buenos Aires is one of the firm’s 20 Strategic hubs and Clara plays a lead role in managing the Buenos Aires Corporate Center (BACC) across all businesses and functions. She owns the overall performance and progress of the site and drives the development, execution and monitoring of the integrated location strategy. Clara is the ambassador of the BACC both externally and internally; she represents the BACC in front of external constituents.

Clara first joined JPMorgan in 1997 and held a number of different roles within Finance & Business Management, including Head of Latin America Central Planning & Analysis, Senior Finance Officer (SFO) for Argentina and Chile and, most recently, Senior Country Business Manager (SCBM) for JPMorgan in Argentina. Clara holds Degrees in Public Accounting and Business Administration from the Universidad Católica Argentina.

Santiago Pinzón is a lawyer by the Pontificia Universidad Javeriana, with a Master's in Public Administration from American University in Washington, DC. He has been a consultant to the IDB and FAO, as well as working for non-governmental organizations such as the International Intellectual Property Institute, the International Republican Institute and the Heritage Foundation. He was Director of Competitiveness and Productivity of the Ministry of Commerce, Industry and Tourism between 2007 and 2009. He is currently Executive Director of the Chamber of Digital Industry and Services at the National Business Association of Colombia (ANDI), where national and international companies participate. Since May of 2016 he was appointed, as well, as Vice President of Digital Transformation of the National Business Association of Colombia - ANDI where it seeks to promote and facilitate through knowledge, information and best practices, the adoption and use of emerging technologies that allow the transformation of Business models to improve productivity and insertion into global value chains.

Andrés Pontón started his career as an Industrial Engineer with Master’s degree in the Universidad de los Andes in 2005 at the British Petroleum Company (BP), where he held several positions in different teams such as finance, operations, presidency, joint ventures, logistics and commercial. After more than 10 years of working there, Mr. Pontón was appointed as CEO of VIDAGAS, the second largest company in the country in the distribution and commercialization of LPG. Currently he acts as the Shared Services Manager in Ecopetrol, which is the National Oil Company (NOC) of Colombia where he leads a team of more than 400 people, 3.000 contractors and manages a budget over US$150m. His role is to add value to Ecopetrol´s group through the implementation of quality services in areas like finance, HR, logistics, operations, data management, excellence centre (CoE) among others.

Argencon is an association constituted by over 30 leading companies providing knowledge-based services -KBS- in Argentina.

Argencon comprises all the clusters in the local Knowledge Economy, ranging from software and IT, to business processes, R&D, engineering, audiovisual and biotechnology companies.

Argencon's strategic axes cover three areas:

• Positioning Argentina as an attractive global destination for potential buyers and investors in knowledge services.
• Working with the education system to promote related careers, and prepare young people for employment and innovation.
• Strengthening the local ecosystem, by influencing public policy-making and national regulations.

Luis Galeazzi is the Executive Director of Argencon. He graduated from the University of Buenos Aires as a Public Accountant. Throughout his career, he has held regional positions, such as Consulting Director for Latin America at Arthur Andersen, as well as regional competencies in institutions such as Santander Bank, HSBC and KPMG Consulting.

Luis has also collaborated as a professor in the Administration and Business careers at El Salvador (USAL) and Austral universities in Buenos Aires.

Taiana Mora is the Director of the Dominican Republic Service Coalition and ALES (CSRD) and Treasurer of ALES directory. As part of the Network of Caribbean Service Coalition, she coordinates the promotion of the video games sector in the Caribbean and its international links. Mrs. Mora has more than 27 years in experience in the development and promotion of goods and service exports, and more than 20 years working in strategies, politics, industrial strengthening, exporting SMEs sectorial development especially in the service sector, in the Caribbean area with public and private institutions. She was the Executive Director of the Caribbean Export Development Agency, an intergovernmental agency of 15 Caribbean countries (CARIFORUM) for the investment and trade promotion. Currently, she is the General Manager of NEX Consulting, an international consulting firm for cooperation for development and international trade. Mrs Mora has post- graduate studies in marketing and a bachelor degree in communication. She has been a presenter in several forums and international events in the Caribbean and Europe. She is the author of 4 books, from which 2 are studies on the Dominican Republic strategy, commissioned and published by the Dominican Republic Foreign Affairs Ministry.

Recognized globally as one of the leading experts on globalization, technology, sourcing and governance, Atul was named to Consulting Magazine’s “Top 25 Most Influential Consultants" and “Top 6 IT Powerbrokers". Globalization Today recognized Atul as an “Industry Most Influential Powerhouse 25", and Near Shore Americas recognized him as one of the “Power 50." Additionally, Atul’s company, NeoGroup, has been recognized multiple times by IAOP as one of World’s Best Advisors, and in 2018 Atul himself was inducted into the prestigious IAOP Hall of Fame. Shared Assessments recognized Atul in 2018 with its Evangelist Award. Atul is the author of three books: Globalization Wisdom, Outsourcing Wisdom and The Offshore Nation.

Atul is the Founder and Chairman of NeoGroup & Supply Wisdom, founded in 1999 and 2012, respectively. Atul is also the visionary behind Sourcing Executives and AutomationBoard.org.

Media and Wall Street analysts at CNN, ABC, CNBC, Wells Fargo, Goldman Sachs, Fortune, Forbes, Business Week, Wall Street Journal, Investors Business Daily, Economist, CIO, CFO and other global organizations seek Atul’s expert opinion. Atul continues to be a vocal proponent of globalization and has taken on the critics, such as Lou Dobbs on his former “Exporting America" segment on CNN. He is also a frequent contributor to other magazines such as Fortune, CFO, WSJ and Business Finance. Atul writes ongoing columns for Outsourcing, Global Decisions, Pulse and Global Services.

Atul is honored to serve on the Boards of US Department of Defense’s Defense Business Board LatAm Alliance, Shared Assessments, Young Presidents Organization (YPO) Gold New England and IAOP. Atul is a Former Chair of YPO Norcal and also supports numerous economic development, youth development and corporate social responsible initiatives such as Echoing Green, GreenStart, World Education Foundation, One Girl and Jnana Mandira.

Prior to founding NeoGroup, Atul was Senior Vice President of International at Cardinal Health where he led the international operations of the Fortune 25 Company. Atul and his seasoned team at Cardinal expanded profitable operations to Australia, New Zealand, Spain, UK, Singapore, Brazil, Mexico, Japan and other global locations. More importantly, his in-depth international experience earned him the admiration and respect of global CEOs and investors.

Atul and his firms are redefining how nations, corporations and individuals can leverage the globalization of talent and automation mega-trend to build better futures for all.

Lizbeth Cardona is the Regional Human Resources Director for Western Union Global Money Transfer, Latin America, and the Latin America Regional Operation Center (LAROC).

Lizbeth has been leading HR at Western Union's LAROC since September 2000. Lizbeth's leadership and strategic planning skills, especially at the integration of different call center and shared service teams, have contributed to the achievement of the company's business objectives.

In her new position since June 2017, Lizbeth supports a team of 3,400 employees across Western Union's offices in Argentina, Brazil, Costa Rica, Mexico, Panama, and Peru.

In 2004, Lizbeth was recognized with the American Chamber Inspirational Woman of the Year award on behalf of Women Leaders F+M. She has been leading corporate initiatives on gender equality, focused on improving women's competitiveness and participation at leadership roles.

A law graduate with honors, Lizbeth was a legal adviser to Dole Fresh Fruit's, coordinating special projects and acting as the company's negotiator with workers' unions. Previously, she was the legal assistance and advisor to the Ministry of Security in Costa Rica and the National Consumer Protection Agency.

Lizbeth has a Master Degree in Business Administration and Corporate Law. She has also advanced her studies at the International Program of Common Law in The Academy of American and International Law in the Southern Methodist University of Texas, USA.

She is an active member of Board of Directors of CAMSCAT since 2007. She has been a key player in connecting the dots between the needs of the Shared Service Sector in Costa Rica and the reality of the labor market in Costa Rica.

He is a 45-year-old official with a degree in International Trade and Integration from the International Technological University.

He currently serves as Vice Minister of Foreign Trade. He has developed his career in different areas of public administration in Ecuador, mainly in the field of foreign trade. He has worked in different positions such as: Coordinator and Technical Secretary of COMEX; Commercial negotiator in different processes at the bilateral, regional and multilateral level in matters related to Trade in Services, Market Access, Sanitary Measures and Technical Barriers to Trade, its participation in the processes of the European Union and EFTA stands out.

He has also worked as: Free Zone Manager at the Quito Airport for the development of the Quito ZEDE; Advisor to various Ministerial authorities and was an official in the Permanent Mission of Ecuador to the World Trade Organization in Geneva.

Among his recognitions, his designation, by the Central American Economic Integration Secretariat -SIECA-, stands out as arbitrator for the Solution of Commercial Disputes among Central American countries in the 2013-2015 period.

Rafael Ibañez work with a great pleasure in the creation and the evolution of technological companies that are committed to the development of client value and people, where social, economic and personal development are consequences of a job well done. He was President of Fundacion Impulsar for young social entrepreneurs.

Currently is President of IncluIT, IT Company Cloud, Software Development, QA Automated Testing, Automation, AI, ML, Big Data, with Studios in Finantials/Fintech, Telecommunications, Automotive and Tech Companies.

Investor in Companies Fintech, JUNAR (Open Data), ALAYA VC and CRESTING PROJECT Program Board Advisor the ComprandoenGrupo.net, Simtlix and advisor in many startups.

Magister en Políticas Públicas por el Korea Development Institute (KDI) y licenciada en Economía, con diez años de experiencia, en políticas de comercio exterior. En el Mincetur, se ha desempeñado en el cargo de asesora del Viceministerio de Comercio Exterior y ha liderado la Dirección de Norteamérica y Europa, siendo responsable de la implementación de los acuerdos comerciales del Perú con Estados Unidos, la Unión Europea, Canadá y EFTA.

Ha sido jefa negociadora para la transición a un acuerdo comercial bilateral con el Reino Unido y responsable de las relaciones comerciales bilaterales con los países de la Unión Económica Euroasiática. En años recientes, lideró la Dirección de Desarrollo de Mercados Internacionales y la Dirección de Asistencia para el Comercio Exterior. Fue sub-Jefa negociadora del Tratado de Asociación Transpacífico, ahora CPTPP, entre 2011 y 2013, y coordinadora del Acuerdo de Libre Comercio Perú-Corea.

También se desempeñó como coordinadora del equipo técnico y negociador en materia de Defensa Comercial y Política de Competencia; así como, negociadora en materia de Desarrollo y Coherencia Regulatoria, entre otros.

Agostinho Almeida holds an MBA, has executive training in Tech Entrepreneurship and Venture Capital and Private Equity and a PhD in Biomedical Sciences. In the beginning of his career, he worked in Universities and Research institutions in different countries, obtaining several honors and awards. He has also had experience in life sciences and IT innovation from idea conception to first stage investment, in sectors such as pharma, biomedical devices, telemedicine and food industry. In 2011, Agostinho co-founded Venture Catalysts, a Portuguese company focused on developing globally competitive tech-based ventures. Within Venture Catalysts, two additional companies were launched. He was also an Investment Manager in a Venture Capital Fund in Colombia for over three years. Agostinho was also the COO of RutaN, the business and innovation center in Medellín, Colombia where he has helped develop strategic and innovative programs to help transform the city towards a knowledge-based economy, leading relationships with top public, private and academic entities. Currently, Agostinho is the Director of the Center for the 4th Industrial Revolution in Colombia, affiliate to the World Economic Forum.

Raul L. Katz is Director of Business Strategy Research at the Columbia Institute for Tele- Information at Columbia University and Visiting Professor at the Universidad de San Andres (Argentina). He is also President of Telecom Advisory Services (www.teleadvs.com), a firm that advises digital technology clients in the fields of strategy, regulation and business development. In 2004, Dr. Katz retired as a Lead Partner at Booz Allen Hamilton, where he was a member of the firm’s Leadership Team and Head of the US and Latin America Telecommunication practices. During his career, he has worked extensively in the planning and development of digital businesses, particularly telecommunications. He has also led engagements in the United States, Europe, Asia and Latin America, advising governments on telecommunications universal service policies, carrier privatization, industry liberalization and national software strategies. In the last eight years, Dr. Katz has been focused on analyzing the economic impact of broadband, and the development of national broadband plans as well as national digital agendas. Dr. Katz has published over 50 articles and five books: The Information Society: an International Perspective (Praeger, 1988), Creative Destruction: Business Survival Strategies in the Global Internet Economy (MIT Press, 2000), The role of ICT in Economic development (Planeta, 2010), Driving demand for broadband networks and services (Springer, 2014), La economía y el ecosistema digital en América Latina (Ariel, 2015). Dr. Katz received his Ph.D. in Management Science and Political Science and an M.S. in Communications Technology and Policy from the Massachusetts Institute of Technology. In addition, he holds a Licence and a Maîtrise (with honors) in Communication Sciences from the University of Paris as well as a Licence in History and a Maîtrise in Political Science from the University of Paris- Sorbonne.

One of Canada’s pioneers in the digital entertainment industry, a seasoned manager and entrepreneur. Pierre has acted, over the last twenty years as vice-president of Megatoon (Behavior), founder, CEO of Artmedia Studio, and producer at Ubisoft.

Then, for nine years, he was Vice-President Strategic & Business Affairs at Frima Studio which became Canada’s largest  independent game development studio with 450 employees.

Pierre is now the Senior Advisor New Media at CEIM (www.ceim.org), supporting start-ups in the fields of video games, animation, special effects and AI.

Pierre holds an MA in International Relations from Laval University  (University of Montpellier 1, Fellow of the French Republic) and a Bachelor of Law, also from Laval University (Dalhousie University, Fellow of the Government of Canada). He did extensive research on international contracts at McGill University for many years.

She is from the Santander region; she is a Lawyer from the Javeriana University with a Specialization in International Business from the Universidad de los Andes and Leadership Studies for Senior Management and the American Legal System of the Institute of International Law in Washington.

The Vice Minister served as Vice President of Development and Regional Investment in the Chamber of Commerce of Bucaramanga. She was a partner of the firm Research & Opportunities International Strategy Consultants, General Secretary of the Ministry of Agriculture and Rural Development, Executive Director of the Colombian Association of Edible Fats and Oils Industry and was Deputy Director of Foreign Trade of the Dian. Since August 2018, he has served as Vice Minister of Foreign Trade of Colombia.

Amparo Nalvarte is CEO & co-founder of a fintech startup; CULQI - your business partner for payment solutions. Culqi is a Peruvian startup that allows you to accept internet payments with any payment method.

Amparo has more than 6 years of experience leading technology startups and large teams. She is an expert in payment methods, e-commerce, digital transformation, entrepreneurship and startups development. Se has extensive experience in cybersecurity and digital payments. She has been coaching young teams since 2016. She has been recognized by the MIT as 5 of the Young Innovators Under the age of 35 in Peru 2015. And was invited to be part of Visa’s Everywhere Initiative: Women's Global Edition 2019 - first edition. Culqi has received funding from Wayra, Startup Peru, Alta Ventures and angel investors. In December 2018, it received a large investment from Krealo, the corporate venture capital fund of Credicorp Group, Peru's biggest family group. In 2018 they won the Visa’s Everywhere Initiative Challenge as the most promising startups in Latin America.

Matías graduated as Public Accountant from Universidad de la Republica Oriental del Uruguay in 2006. In 2013 and 2014 he took an Executive MBA at Universidad Torcuato di Tella in Buenos Aires, Argentina.

After a brief experience in local SMEs, he began his corporate career in management roles at the Shared Services Centers and then Financial Reporting of Commercial Branches team in Tenaris (Steel pipe producers and qualified services for Oil and Gas industries) – Techint group.

He is currently Director of Corporate Accounting and global Shared Services Center Head in Altisource, based in Montevideo, Uruguay – where he coordinates a team of more than 100 employees located in UY, US and SEA, supporting the organization globaly.

In 2017 he was elected President of the Group of Global Services Companies of Uruguay (chamber in process of constitution) and is 1 of 5 SSON (Shared Services Outsourcing Network) Advisory Board members for LATAM events, where he previously participated as speaker in the United States twice, in 2016 and 2019.

Since 2018 he is Partner in the consulting firm Skills Corporate Advisors, company focused in Corporate Consulting Services and Qualified Personnel Recruiting / Head Hunting – (www.skillsca.com)

Master’s Degree in International Management. Specialist in Coaching Skills for Leaders, specialized in Strategic Direction and Planning - Universidad Europea del Atlántico, España. Diploma Leadership and People Management - Panamerican Business School, Guatemala CEMS - Community of European Management Schools. Business Administration and Information Systems, Vienna University of Economics and Business, Austria. Passionate and results orientated senior manager within the consumer goods industry, proven track record of providing exemplary achievements even in several challenging environments. Expert in Finance, Information Systems and Project Management with outstanding leadership capacity to deliver business results.18 years of professional experience in companies such as: Diageo Colombia, BDF Centroámerica S.A., Guatemala, Beiersdorf Colombia S.A., Colombia, Beiersdorf Shared Services, Germany.

Valrie Grant is the founder and Managing Director of GeoTechVision, an ICT and Spatial Technologies company headquartered in Kingston Jamaica with offices in Georgetown Guyana and Miami Florida. She is the CEO of Marlie Technology Park a company aimed at shaping a smarter future where nature meets innovation. This she believes Will be the first truly smart community in the Caribbean.

With over 18 years of experience in the Geospatial Sciences with engagements spanning several territories across the Caribbean, North America, the Pacific and Europe, Valrie is helping government and corporate entities develop data driven solutions to address organizational challenges and meet corporate goals.

Valrie has been affirmed by several technology and business awards including NCB, “Women in Business” Award for 2013, The Jamaica Chamber of Commerce (JCC) Young Entrepreneur of the Year 2014, The University of Technology Trailblazer award in 2015, The Commonwealth Woman Entrepreneur of the Year Award 2015, the Georgetown Chamber of Commerce and Industry (GCCI) Young Business Executive Award (2016), ROSA Distinguished Alumni Award (2017) and the Leadercast Kingston and JCC Leader Worth Following Award (2018). She maintains several certifications, affiliations and memberships.

Valrie currently serves as Co-Chair of the United Nations Global Geospatial Information Management (UN-GGIM): Americas Private Sector Network. She is a Technical Advisor of the UN-GGIM Americas, Caribbean Geospatial Project.

She is a Director of the World Geospatial Industry Council (WGIC) and the Chairman of the Small Business Council (Guyana). Valrie serves on several other national, regional and international Boards and Committees.

This award-winning entrepreneur believes in simply living a great story and endeavours to live her best life every day.

She prioritizes family, spirituality and living a healthy lifestyle. She is passionate about Technology and entrepreneurship. This dovetails with her desire to contribute to a culture of entrepreneurship and to do all I can to assist entrepreneurs build high growth, vibrant, sustainable businesses to develop the Caribbean economy. She enjoys mentoring other women entrepreneurs, working with youths and doing all she can to leapfrog innovation in the Caribbean and beyond.

Her academic background includes: a BSc. Degree in Geology from the University of West Indies and a MSc. In Geographic Information Systems (GIS) and Environment from the Manchester Metropolitan University and post graduate studies in Entrepreneurship.

Ms. Sonja H. Allyson Francis serves as the Services Specialist at Caribbean Export Development Agency. At the Agency her main task is to address Services sector development, this includes the Cultural and Creative Industries, Education, Spa and Wellness, Professional Services and Financial Services.

Ms. Francis has a wealth of knowledge on international trade issues, in particular the Services Sectors where she has focused for the last thirteen years of her 19-year career on and has published several articles on the topic. Ms. Francis also has in depth knowledge of CARIFORUM-EU Economic Partnership Agreement (EPA), having assisted the Caribbean Regional Negotiating Machinery (CRNM) in preparing the Caribbean region’s goods and services offers, demands and fall-back positions for the said negotiations and served the Trade in Services and Investment Specialist within the EPA Implementation Unit of CARIFORUM Directorate.

Ms. Francis was also the lead negotiator for Services for CARICOM in the CARICOM Canada trade agreement negotiations. Ms Francis is a lawyer by profession and holds a Master of International Law and Economics, Magna cum laude from the World Trade Institute.

CEO de Everis Perú, empresa líder en Transformación Digital, consultora estratégica y disruptiva de negocios. Es Ingeniero electrónico y tiene un Master en Science (M.sc.) por la Texas A&M University, con una exitosa trayectoria que inicia en Motorola Inc., Austin Texas, para luego pasar a IBM, cubriendo diversas posiciones como Gerente General en IBM Puerto Rico y Director Regional en Estados Unidos. Posteriormente fue Gerente General en Centria, empresa del grupo Breca.

• Industrial Engineer from Universidad de Lima, Peru.
• Specialization in IT Systems Analysis from Pontificia Universidad Católica del Perú.
• International certifications in FI, CO, SEM BPS, SEM BCS, ASAP modules of ERP SAP.
• Project Management Professional Certification.
• Master in Finance – Investment Portfolio Management from Universidad del Pacífico, Peru.
• Finance for Non-financial Managers course related to USGAAP standards at Dupree College of Management (Georgia Tech), Atlanta, U.S.A.

• Jose Luis professional experience spans over 24 years in consulting, with special emphasis on financial, as well as mass-consumption, telecommunications, energy and oil companies.
• He specialized in design and optimization of business and technology processes, project management as well as in ERP system implementation and reviewing projects.
• He has completed projects in the U.S.A. for 3 years and in various countries of Latin America, staying the longest in Brazil (four years).
• He has participated in projects of optimization of processes, evaluation, selection, review and implementation of information technologies.
• He has implemented ABC costing system with OROS and SAP tools.
• He has been advisor for quality control of information technology projects with ERP SAP and non-SAP.
• He has implemented consolidation systems under IFRS.
• He has implemented the Financial Planning Systems in BI (Business Intelligence) platform.
• He has participated as an speaker at breakfast seminars and has written articles in the media about the impacts of IFRS standards on processes and systems, Segregation of duties in ERP systems, value of technology in business, among others.

Lawyer of managerial experience in companies at the financial sector and BPO during more than 20 years. Actually, Country Manager at Konecta Peru for 9 years. Vice President of the Peruvian Association of Contact Centers APEXO, Director in Peru of the Chamber of Commerce of Spain and President of IGUALES Committee of the same chamber. Finally, she obtained the recognition AGENT 2019 OF EQUALITY organized for Aptitus and Aequales.

Konecta is a company an outsourcing and contact center services company, with more than 13,500 employees in 7 locations in Lima, Callao and Chiclayo. The principal topics that Konecta develops are the diversity, inclusion, equity and innovation as part of its culture organization. In 2019, the company obtained the 1st place in the PAR Aequales Ranking. In 2018, obtained the 1st place of Good Labor Practices, recognition given of the Ministry of Labor and Employment Promotion. Also in 2017, the Company receives the secure seal of the women's ministry and vulnerable populations.

Human capital is the most valuable resource for Konecta. In this sense, in Konecta Peru we don't have workers, but life projects and opportunities for everyone. This is achieved, through tailor-made programs, with the commitment to continuous improvement. Our results have given us great satisfactions to improve the quality of life of our employees.

• Prof. Dr. Ernesto Cuadros-Vargas received his PhD in Computer Science at the University of Sao Paulo-Brazil(2004).
• He is a founder member of Peruvian Computer Society (SPC) (Sociedad Peruana de Computación) and he was president during 2001-2007 and 2009.
• He was also Executive Secretary of Peru at the Latinamerican Conference in Informatics (CLEI) (2009-2016).
• He was the only latin american member of the Steering Committee de ACM/IEEE-CS Computing Curricula for Computer Science (CS2013)
• He is again the only latinamerican member of the Steering Committee de ACM/IEEE-CS Computing Curricula for Computer Science (CS2013).
• Prof Cuadros has been Head of the School of Computer Science at San Pablo Catholic University en Arequipa Peru (2005-2016)
• He is now the Head of the School of Computer Science at the Universidad de Ingeniería y Tecnología Lima-Peru (Since 2016).
• Prof. Ernesto Cuadros-Vargas has been invited as speaker for international conferences in Brazil, Chile, Colombia, USA, Canada, Rusia, Japan, and China, Spain among others.
• His main research areas are Higher Education in Computing Programs, Similarity Information Retrieval, Access Methods and Neural Networks.